Digital Skills Framework

Abstract

The digital transition is advancing rapidly in countries around the world, significantly impacting social and economic development. This shift necessitates effective government policies and regulations, the development of information and communication technology (ICT), improved infrastructure, and enhanced digital skills among citizens. Because individual digital skills are essential for a successful digital transition, many countries have prioritized the personal development of knowledge, skills, and attitudes necessary to utilize technology. To address this, they have implemented both long- and short-term policies and strategies. In recent years, Mongolia has placed a strong emphasis on accelerating its digital transition to convert public services into digital formats, improve access for citizens, enhance economic efficiency, and reduce bureaucracy. Additionally, the country recognizes the importance of citizens' readiness in digital skills as a crucial factor in this process. However, efforts aimed at developing digital skills and human resources have not been executed in a systematic or sufficiently comprehensive manner. This article discusses the structural framework of digital skills necessary for facilitating a successful digital transition.